IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS THE PLATFORM.
The words “you” or “your” or “User” as used herein, refer to all individuals and/or entities accessing or using the Platform for any reason. The words “MSMEx” “we” or “us” or “our” as used herein, refer to Xcelerating Growth Private Limited, its affiliates, its subsidiaries, the Website, mobile app, platform, and/or any permitted assignees.
1. Your Privacy - Our Commitment
We are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can use our services unhesitatingly and recommend us to friends and family. Please read the following policy to understand how your Personal Information will be treated as you make full use of our Platform.
2. Information We Collect
When you use our Platform, we collect and store your Personal Information. Our primary goal in doing so is to provide a safe, efficient, and customized experience to our Users. This allows us to provide services and features that most likely meet your needs, and customize our Platform to make your experience safer and easier. Importantly, we only collect Personal Information about you that we consider necessary for achieving this purpose.
To fully use our Platform, you will need to register using our online registration form to set up an account ("Account"), where you may be required to provide us with your contact and identity information and other Personal Information as indicated on the forms throughout the Platform and complete the registration process. Once you give us your Personal Information and initiate the registration process, you are not anonymous to us. Where possible, we indicate which fields are mandatorily required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform, unless we require it so. We may automatically track certain information about you based upon your behavior on our Platform. You agree that we may use such information to do internal research on our User’s demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include, but not limited to, the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your Internet Protocol (“IP”) address.
You agree, if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect and/or store such information.
You agree that we may collect the IP addresses from all visitors to the Platform, like most Platforms. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Platform, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Platform, and deliver customized personalized content.
3. Use of your Personal Information
You agree that we may use Personal Information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Platform’s content and service offerings, and customize the Platform’s content, layout, and services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe, and customized experience while using the Platform. You agree that we collect and share your Personal Information with third parties such as google analytics, mail chimp, and any other third parties that we may use in the future.
4. Disclosure of your Personal Information
We use your Personal Information to facilitate the Services you request. We will share your Personal Information internally with those staff members who need it to complete your request or carry out your instructions regarding the receipt of marketing information.
to provide the Personal Information to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners;
to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
to share Personal Information in order to investigate, prevent, or take action
from time to time, to reveal general statistical information about our Platform and visitors, such as the number of visitors, number and type of services purchased, etc.
Further, you agree that we may share your Personal Information with the following categories of activities from time to time:
Services offered on the Platform by third parties
Posting to public areas of the Platform
Please remember that if you post any of your Personal Information in public areas of the Platform such as blogs, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the Platform.
5. Access or change your Personal Information
You may review, correct, update or change your account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Platform, your ID and Password are required in order to access your Account. You may also opt-out of any future contacts from us at any time. You can contact us using the information on the Contact Us web page, at any time and do the following:
See what data we have about you if any;
Change/correct any data we have about you;
Have us delete any data we have about you; and
Express any concern you have about our use of your data.
6. Authentication using Facebook and Google
7. Retention of Data
8. Other Platforms
Our Platform may contain links to other Platforms. Please note that when you click on one of these links, you are entering another Platform over which the Platform has no control and will bear no responsibility. Often these Platforms require you to enter your Personal Information. We encourage you to read the privacy statements on all such Platforms as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of these Platforms.
We endeavor to safeguard the user’s Personal Information to ensure that the same is kept private. However, we cannot guarantee the security of the user’s Personal Information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of the user’s Personal Information at any time. We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the User’s account and/or information relating to or regarding online transactions using credit cards/ debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used.
11. Governing Law and Dispute Resolution
13. Contacting the Platform
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are as under:
Name: Amit Kumar
Email Id: firstname.lastname@example.org